- Report: #364577
Complaint Review: Shady Pines Kennel - Dale Schweizer - Brewster New York
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Shady Pines Kennel - Dale Schweizer
46 Sodom Road Brewster, 10509 New York, U.S.A.
Phone:
845-806-6424
Web:
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Shady Pines Kennel - Dale Schweizer, nothonoringwarranty Brewster New York
NAME: Shady Pines Kennel
ADDRESS:
46 Sodum Road
Brewster NY 10509
PHONE: 845-803-6424
Owner Dale Schweizer, Listed on dept of agriculture, License 55, shady pines
------- ABOUT THE COMPANION ANIMAL ---------
BREED: Silky Terrier
SEX: male
DATE OF BIRTH: 2007/03/14/07
DATE OF PURCHASE: 6/17/07
PURCHASE PRICE: 650.00 plus tax =701.18
BROKER: Shady Pines Kennel/Dale Schweizer------------
ABOUT THE SITUATION ----------------
HEREDITARY_DEFECTS:
Being diagnosed as having No tear ducts
EXPENSES TO DATE: approx. 800.00 at present w/2,495.00 surgery estimated for set date August 22,08
Company Name = Shady Pines Kennel/Owner Dale Schweizer
Company Contact = Employee, David in person and Linda 4x\\'s via phone
Company Address = 46 Sodom Road
City = Brewster
State/Prov = NY
Zip2 = 10509
Country = United States
Company phone = 845-803-6424
Incident = My husband and I purchased a pure bred on June 17, 2007. He is a silky terrier born 3/14/07, named Mikey.
Around his 1st birthday we noticed goop on his eye lids.
On March 17, 2008 we took Mikey to our vet. The Vet said it looked like pink eye. After three visits to the vet we were advised to see a specialist. After 5 months of oral treatment, we were informed our pup was born with no tear ducts and surgery would be required.Without it there is a possibility of blindness. Through surgeryThey actually create tear ducts thru the salivary glands.
While getting Mikey his regular shots Our doctors office said to contact the kennel we bought him from so that they would be aware of their breeder.
While looking for their number I came across my paperwork from them. I have a warranty for two years from date of purchase which states they will replace our dog, which we are not putting him down. He is a wonderful pup., or pay for the price of the dog or a 1,000.00 for the surgery which ever is less.
Mikey, cost approx. 701.00 with tax. I contacted them on 7/11 and spoke with Linda. She told me not to wait for the actual surgery and to bring them the paperwork and the diagnosis as soon as I had it all. I brought them the paperwork on 7/19. I was told Linda was on vacation while we spoke with a young man named David who worked there. He also had bought a dog there who needed hip surgery and Dale Schweizer, the owner honored it. David spoke with the owner, Dale Schweizer, via phone while we were there and relayed a message from Dale stating he said he would look over warranty and paperwork.
I called on 7/23, Linda said Dale would call after he looked over the paperwork again . I called on 7/30 and Linda said Dale was still going over warranty and would call me back. I called on 8/6 and now Linda says they are not Shady Pines Kennel, just Kennel now. She answers the phone, hello, no salutation and the owner is the same, Dale Schweizer. I don\\'t know what they are doing but something is not right. He has not called me once and I believe his does not intend to honor his own contract and warranty. Their business number is 845-803-6424
I think it\\'s awful that this pet dealer will not honor his warranty for 700.00.
I can only imagine that I am not the only customer that is having problems with their puppies due to his breeders/business ethics. I believe he is in the process of changing over to avoid his financial obligations. Even his web page is Shady Pine. What he is doing I just don't know. Thank you for your consideration
Josephine
Carmel, New York
U.S.A.
ADDRESS:
46 Sodum Road
Brewster NY 10509
PHONE: 845-803-6424
Owner Dale Schweizer, Listed on dept of agriculture, License 55, shady pines
------- ABOUT THE COMPANION ANIMAL ---------
BREED: Silky Terrier
SEX: male
DATE OF BIRTH: 2007/03/14/07
DATE OF PURCHASE: 6/17/07
PURCHASE PRICE: 650.00 plus tax =701.18
BROKER: Shady Pines Kennel/Dale Schweizer------------
ABOUT THE SITUATION ----------------
HEREDITARY_DEFECTS:
Being diagnosed as having No tear ducts
EXPENSES TO DATE: approx. 800.00 at present w/2,495.00 surgery estimated for set date August 22,08
Company Name = Shady Pines Kennel/Owner Dale Schweizer
Company Contact = Employee, David in person and Linda 4x\\'s via phone
Company Address = 46 Sodom Road
City = Brewster
State/Prov = NY
Zip2 = 10509
Country = United States
Company phone = 845-803-6424
Incident = My husband and I purchased a pure bred on June 17, 2007. He is a silky terrier born 3/14/07, named Mikey.
Around his 1st birthday we noticed goop on his eye lids.
On March 17, 2008 we took Mikey to our vet. The Vet said it looked like pink eye. After three visits to the vet we were advised to see a specialist. After 5 months of oral treatment, we were informed our pup was born with no tear ducts and surgery would be required.Without it there is a possibility of blindness. Through surgeryThey actually create tear ducts thru the salivary glands.
While getting Mikey his regular shots Our doctors office said to contact the kennel we bought him from so that they would be aware of their breeder.
While looking for their number I came across my paperwork from them. I have a warranty for two years from date of purchase which states they will replace our dog, which we are not putting him down. He is a wonderful pup., or pay for the price of the dog or a 1,000.00 for the surgery which ever is less.
Mikey, cost approx. 701.00 with tax. I contacted them on 7/11 and spoke with Linda. She told me not to wait for the actual surgery and to bring them the paperwork and the diagnosis as soon as I had it all. I brought them the paperwork on 7/19. I was told Linda was on vacation while we spoke with a young man named David who worked there. He also had bought a dog there who needed hip surgery and Dale Schweizer, the owner honored it. David spoke with the owner, Dale Schweizer, via phone while we were there and relayed a message from Dale stating he said he would look over warranty and paperwork.
I called on 7/23, Linda said Dale would call after he looked over the paperwork again . I called on 7/30 and Linda said Dale was still going over warranty and would call me back. I called on 8/6 and now Linda says they are not Shady Pines Kennel, just Kennel now. She answers the phone, hello, no salutation and the owner is the same, Dale Schweizer. I don\\'t know what they are doing but something is not right. He has not called me once and I believe his does not intend to honor his own contract and warranty. Their business number is 845-803-6424
I think it\\'s awful that this pet dealer will not honor his warranty for 700.00.
I can only imagine that I am not the only customer that is having problems with their puppies due to his breeders/business ethics. I believe he is in the process of changing over to avoid his financial obligations. Even his web page is Shady Pine. What he is doing I just don't know. Thank you for your consideration
Josephine
Carmel, New York
U.S.A.
1 Updates & Rebuttals
John C
Elmsford,New York,
U.S.A.
Everyone goes through bad times
#2Consumer Comment
Tue, September 09, 2008
I am writing in response to the article written by Josephine in Carmel NY about Shady Pine Kennel Inc. and Dale Schweizer. First of all it is important to say that I personally know many people who have purchased pet from Mr Schweizer and they are very happy. It is unfortunate that Josephine had a problem and that it did not occur before the company she purchased her pet from went out of business(March 16, 2008). In April of 2008 the landlord of the property where Shady Pine Kennel Inc. was located died. The children decided that the property would be sold at a price Mr Schweizer could not afford. So he was forced to close Shady Pine Kennel Inc and to File for personal bankruptcy. None of this has been easy for the employees of Shady Pine Kennel Inc. or for Mr Schweizer. I know if they were in business they would have taken care of the debt. They have been there for 8 years and would have much more bad press if this was a routine behavior. As for Mr Schweizer covering the bill for Shady Pine Kennel Inc. had he not had to file bankruptcy I personally think he would have covered it even though the puppy was not one of his own ,but from another breeder. I am very happy with my Golden that I have had for 5 years and only hope that things start to improve for Mr. Schweizer and that he can continue to breed such wonderful dogs. I do feel bad for Josephine , but I think that the loss of his kennel and all personal assets is far worse than a vet bill.
