Shannon Upton is probably one of the most dishonest people I have ever met. She rips off her employees (hence a high turnover rate), Doesn't let people cancel their coverages (which is illegal), pushes people into policies because they make her money and not because they are what that person needs.
I know many examples from this agent of people that were sold the wrong policies and if they had to file a claim they would have been denied.
State Farm has never been the most reputable company, but this particular agent takes the cake.
I know for a fact that State Farm was looking into her high turnover rate and ethics associated, and I also know the same is true from the State of Georgia's Insurance Commissioners Dept.
If you go to State Farm, give your business to anyone but her.