- Report: #457159
Complaint Review: Shapely Secrets - Van Nuys California
-
Author Confirmed
Why?
Shapely Secrets
7850 Ruffner Avenue, Dept. 4000, Van Nuys, 91406 California, U.S.A.
Phone:
800-390-1354
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Shapely Secrets FITN I cancelled with this company in Jan 2009 over phone; they kept trying to charge my c card and had collection agency send me mail. Van Nuys California
1/26/09 I ordered the initial Shapely Secrets and my credit card was charged $55.23. I had 30 days to cancel future shipments of vitamins - I called the customer service number within the timeframe and cancelled over the phone. My credit card# had changed and they kept sending me notices that I needed to call them to give them a new credit card # so they could continue charging it. I called them again to let them know that I had cancelled already - there was no need to give them a new credit card #. They said everything was cancelled.
I received no mail from Shapely Secrets at all from February to current date.
May 16, 2009 I received a note from RMCP Collection Agency asking for $52.95 on behalf of Shapely Secrets that I owe them and that the credit card they had is no longer valid. This is just another attempt of that company to continue to get money. I am disputing this with this collection agency since I don't owe Shapely Secrets anything.
I have bank records to substantiate my claims.
Rachel
Durham, NC, North Carolina
U.S.A.
I received no mail from Shapely Secrets at all from February to current date.
May 16, 2009 I received a note from RMCP Collection Agency asking for $52.95 on behalf of Shapely Secrets that I owe them and that the credit card they had is no longer valid. This is just another attempt of that company to continue to get money. I am disputing this with this collection agency since I don't owe Shapely Secrets anything.
I have bank records to substantiate my claims.
Rachel
Durham, NC, North Carolina
U.S.A.
