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  • Report:  #1303166

Complaint Review: Shell Lighting of Marco Island - Marco Island Florida

Reported By:
patti c - New Jersey, USA
Submitted:
Updated:

Shell Lighting of Marco Island
******* **** Marco Island, 34145 Florida, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 WATCH OUT - BERNIE IS STILL AT IT.  BEWARE.  SHE PRETENDS TO BE YOUR FRIEND AND ALL THE WHILE SHE IS SETTING YOU UP TO TOTALLY RIP YOU OFF.  I BOUGHT SEVERAL LIGHTS AND THREE CEILING FANS FROM HER.  SHE LEADS YOU TO BELIEVE SHE'LL BEAT ANY PRICE.  WELL MY FIRST PURCHASE THAT WAS TRUE.  HOWEVER, WHEN I ORDERED THREE IDENTICAL CEILING FANS, EXTRA BLADES, LIGHT KITS AND REMOTES FROM HER SHE GOT ME GOOD.  I WAITED OVER A MONTH FOR THEM SINCE THEY WERE "BACK ORDERED" AND DECIDED I DIDN'T WANT THE LIGHTING KITS.  ALL OF A SUDDEN THEY WERE IN TRANSIT TO HER SHOP.  SHE TOLD ME I HAD TO PAY FOR THEM TO BE RETURNED AND A RESTOCKING FEE.  WELL THE FANS FINALLY ARRIVED AND I HAD THEM INSTALLED.  MY SPECIAL BLADES WERE BACK ORDERED.  I TRIED TO SQUARE UP WITH HER ON THE RESTOCKING FEE AND SHE SAID IT CAN WAIT TIL THE BLADES COME IN. 

SHE LATER ADVISED ME THAT THE BLADES WERE DISCONTINUED.  SO I HAVE THREE CEILIING FANS THAT WERE INSTALLED WITH THE STANDARD COLOR BLADES THAT I DID NOT WANT.  THEY COULDN'T BE RETURNED BECAUSE THEY WERE USED.   I KEPT CALLING ABOUT MY REFUND WHICH WAS APPROXIMATELY $500 FOR THE "DISCONTINUED" BLADES AND THE LIGHT KITS THAT I CANCELLED.  SHE FINALLY SAID COME IN SO WE CAN TALK.  SHE SHOWS ME A RECEIPT THAT I ACTUALLY OWED HER MONEY.  THE SHIPPING AND RESTOCKING FEES WERE MORE THEN WHAT I PAID FOR THE LIGHT KITS AND THE BLADES.  SHE HAD THE NERVE TO CHARGE ME FOR RESTOCKING THE BLADES WHICH WERE DISCONTINUED  SHE'S A SHREWED BUSINESS WOMAN AND THE BIGGEST SHARK THERE IS ON MARCO ISLAND.  SHE'S A MASTER OF DECEIPT.  DON'T EVER BUY ANYTHING THERE.  HER BUSINESS IS CASH OR CHECK AND THE REASON IS SO SHE CAN CONTINUE TO RIP PEOPLE OFF.    



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