- Report: #1190423
Complaint Review: Shenzhen Foksy Garmet & Watch Co LTD - Internet
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Shenzhen Foksy Garmet & Watch Co LTD
Internet, USA
Web:
www.aliexpress.com/store/200053
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Shenzhen Foksy Garmet & Watch Co LTD They manufacture defective products and do not refund your money. They offered to refund money and shipping, then told me there products were fine,did not refund anything and would not answer Emails. DO NOT BUY FORM THEM OR ALIBABA Internet
The people at this company are not "readt for prime time". They do not know how to treatwestern customers. They folloow the line that the customer is always wrong!
I bought two of their automatic self winding watches to examine them and see how they worked. My thought was importing them for my watch business.I After I recieived them I was pleased with the way one looked but the other looked cheap and poorly made. I inspected it under a jewlers lope and found the crown had poor plateing.
The othe watch, though attractive had mechanical problems from the start. The rotor that makes the watch self winding could not make a full rotation, therefore it could not fully wind. It stooped working while still on my wrist.
I wrote them emails about my experience and told them I understood manufacturing issues and I would accept replacement product. They did not believe me and insisted I ship them back at my expence. After going to Alibaba through there dispute process they agreed to pay the return shipping and refund my money. I shipped the product back,emailed them a reciept copy. they acknoeledged they received the product but they had none of the problems I complained about,they said they would refund my money, again. I sent them my Paypal info and then....nothing! they stoped answering my emails.
I do not recommed this company for anything but loosing your money. I also will not do business with Alibaba or any of it's stores again. They are not reputible and cannot be trusted in what they say or do.
