Stacy
Temecula,#2Author of original report
Fri, February 06, 2009
I received my order today as promised and to my surprise, they not only shipped my box of Gloria Jeans Hot Cocoa, but 3 more brands of Hot Cocoa also!!! They have definitely made up for the problem with the first order! I would highly recommend ordering from Shoffee.com! Thank you!!
Stacy
Temecula,#3Author of original report
Thu, February 05, 2009
First of all, I have to say that Shoffe.com has redeemed itself and their customer service and has made my order right! I just recieved a call from the owner today, Feb. 4th, personally apologizing for how my order was taken care of. He is over-nighting my new order and adding some extra hot chocolate to make it right! I am really impressed by this and would definitely recommend ordering from Shoffee.com in the future! I would have to say, in the end, that was great customer service! Thanks guys!