- Report: #64070
Complaint Review: Shop America MWI HOMEWORKS PL MWI CONNECTIONS - Elkgrove Village Illinois
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Shop America MWI HOMEWORKS PL MWI CONNECTIONS
1462 Elmhurst Rd Elkgrove Village, 50007 Illinois, U.S.A.
Phone:
888-394-6932
Web:
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MWI HOMEWORKS PL, MWI HOMEWORKS PL, MWI CONNECTIONS Shop America, consumer rip-off fraud Home Shopping infomerical gave them my credit card information w/out my permission. Elkgrove Village Illinois
I purchased an infomercial product off Shop America a few weeks ago. After I ordered the item, the woman on the phone told me she had several "membership" deals that I would receive in the mail, I told her "I was Not Interested", she was very pushy. I've been trying to return the purchased product with no luck. Was told by person on TV the product had a 3 month money back garuantee.
I'd forgotten all about the membership offered through them until I went to use my check card today and it was declined! When I got home I check with my bank and had these "membership" charges from MWI Connections and MWI Homeworks on my statement.
I called the first one and got a customer service rep and told her I never ordered the service and would like it taken off my account. She still tried to sell it to me but I insisted I didn't order the service and want my account credited. She said it would take 3-5 business days but I'm still leary because of things I read on this rip off site.
I then called the number listed for MWI Homeworks but was unable to connect with a "live" person. I had to cancel the service via the electronic way. I have since cancelled my Visa so they can't charge me again.
Lynne
Jersey Shore, Pennsylvania
U.S.A.
I'd forgotten all about the membership offered through them until I went to use my check card today and it was declined! When I got home I check with my bank and had these "membership" charges from MWI Connections and MWI Homeworks on my statement.
I called the first one and got a customer service rep and told her I never ordered the service and would like it taken off my account. She still tried to sell it to me but I insisted I didn't order the service and want my account credited. She said it would take 3-5 business days but I'm still leary because of things I read on this rip off site.
I then called the number listed for MWI Homeworks but was unable to connect with a "live" person. I had to cancel the service via the electronic way. I have since cancelled my Visa so they can't charge me again.
Lynne
Jersey Shore, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Jacqueline
Hammond,Indiana,
U.S.A.
Call the TV station that airs that informercial
#2Consumer Suggestion
Sat, July 19, 2003
Cancelling your Visa was the best decision, to keep them from thieving more money. They stated it would take 3 to 5 business days, so there is possibly still time to send them a handwritten letter. Since they're shady, you might require a "Signature", so they can't deny receiving it. Recap the phone conversasion word for word, and of course save your own copy. Specify a date, detail a grace period (optional), and then explain the consequences of no reply. Possible consequences: report them to the law, plan a lawsuit or whatever you are willing to invest for resolution. Call that television station, that ran the informercial. Of coarse, they post a Disclaimer before programs like this, stating that "This Station does not aggree or represent the product or corporation of this informercial". blah blah blah They still need to be informed, and need to reconsider their decision to invest air time into fraudulent activity. You may even want to consider them, in terms of collecting the refund. At the least, for the sake of helping others, it would be helpful to prevent others from this type of Rip-off. Ask the TV station for a scedule of times when this specific infomercial will air, and make it clear you will be making a global announcent at this web site so that other consumers know when to avoid WATCHING their television station! You know they probably won't cooperate, but the request in of itself is a potential influence. Share a copy of your Rip-off Report, so they might be aware of possible bad publicity. They might reconsider airing future episodes. Hope this helps.
