Margaret
Houston,#2Consumer Comment
Mon, October 01, 2007
I purchsed a desktop from them a couple of years ago. It had everything I wanted on it plus all kinds of packages I wanted to learn. Started having trouble with it after a month, and had to send it to their service dept about 4 times. They would not replace it even though I called NBC Shop at home and the BBB. After they fixed it the last time I did not have trouble again until May of 06 the motherboard went out and so did the power supply. I ended up having to basically have it rebuilt because I had just been layed off following the downsizing at my company and I needed my computer for my employment search and could not afford to fork out all that money for a brand new one just yet. I liked the computer but hated the company. They were a complete rip off. I even filed a complaint with the BBB against NBC Shop at home, but it went nowhere. Basically I told NBC Shop they had lost a customer and as far as I know, Viscom had so many complaints about their systems they are almost out of business. Lesson learned, never buy anything off television.