- Report: #366747
Complaint Review: ShopDigitalDirect.com - New York New York
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ShopDigitalDirect.com
shopdigitaldirect.com New York, New York, U.S.A.
Phone:
888-3137468
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ShopDigitalDirect.com Classic Bait and Switch - Deceptive Sales New York New York
Found a Canon SLR camera at a great price online. Placed my order. Two days later, I'm contacted to "confirm" my order and then asked whether I wanted to buy a battery and charger for the camera. I was surprised it didn't come with it. So I'm offered a high price for a 'regular' battery with 2 hours at about $97 and a charger for the same amount that takes 24 hours to charge the battery. I thought the price was very high and also the time to charge a battery. So I was offered a "high-capacity" battery (5 hours) for $129 and a rapid charger that takes "1 hour" for $149. I was shocked at this extra amount to get my camera and could not afford it. So I was talked into a 'less expensive' camera that had less megapixels but "enough for what you need. This will save you $200", enough to allow me to get the rapid charger and high-capacity battery.
Turns out, now that it has arrived, that it is just a standard battery you can get for very little cost and a standard charger. When I called Canon, they said that batteries are not rated by "hours" but by how many pictures you can take based on 'flash' or 'no-flash'. The chart is in the manual.
I was completely lied to. And I did a search on the net (should have done this first, live and learn) and found that this is common practice for this company. I feel like a complete idiot because now I've not only paid way too much for what I bought, but I didn't get what I wanted to begin with as I had compromised in order to afford the battery/charger.
It amazes me that with all the complaints online about these folks that they continue to operate like this with impunity.
Rick
Rogers, Arkansas
U.S.A.
Turns out, now that it has arrived, that it is just a standard battery you can get for very little cost and a standard charger. When I called Canon, they said that batteries are not rated by "hours" but by how many pictures you can take based on 'flash' or 'no-flash'. The chart is in the manual.
I was completely lied to. And I did a search on the net (should have done this first, live and learn) and found that this is common practice for this company. I feel like a complete idiot because now I've not only paid way too much for what I bought, but I didn't get what I wanted to begin with as I had compromised in order to afford the battery/charger.
It amazes me that with all the complaints online about these folks that they continue to operate like this with impunity.
Rick
Rogers, Arkansas
U.S.A.
