- Report: #849010
Complaint Review: Sierra Living Concepts - Fremont, CA 94538 Internet
Reported By:
Izza Problem -
St. Augustine, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sierra Living Concepts
44830 South Grimmer Blvd., Fremont, CA 94538, Internet, United States of America
Phone:
1-866-864-8488
Web:
http://shopping.sierralivingconcepts.com/storefrontprofiles/default.aspx?sfid=163917
Categories:
Business Rating:
(0)
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Sierra Living Concepts Misrepresentation of Quality of Furniture; Order took FOUR months to receive; Required 100% up-front deposit (although not disclosed upon purchase), Internet
Warning: do not purchase furniture from Sierra Living Concepts, an internet based business out of California. They sell what appears to be very interesting, custom-made furniture that is crafted in India. I placed an order in October 2011 and just received it last week.
- I was told that fulfillment of the order would be 2-3 months. It took 4 months.
- I was not told that they would require 100% up-front payment for this order. I found out when I saw that my charge card was charged in full when my order was placed.
- The furniture they delivered arrived damaged: with stains on the leather and a totally cracked leg.
- The furniture received was supposed to be two good quality orange leather chairs. The craftsmanship was horrible. What cost $1,000 could be purchased here in the states for $250. In fact, the leather was white leather and was either stained or painted orange. The seams of the leather were not even fully painted or stained and still were white in places.
- When I contacted the company about my disappointment, I was told to call in a furniture repairperson and to have the furniture fixed. They would pick up the bill. I was also told that I could take off the black stains on the leather with nail polish remover.
Save your money and purchase furniture elsewhere.
