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  • Report:  #656564

Complaint Review: Sierra Resort Services - Las Vegas Nevada

Reported By:
Jay - Willard, Utah, United States of America
Submitted:
Updated:

Sierra Resort Services
848 N. Rainbow Blvd. Suite 2110 Las Vegas, 89107 Nevada, United States of America
Phone:
866-516-2521
Web:
www.sierraclubrentals.com
Tell us has your experience with this business or person been good? What's this?
Timeshare resale scam. I have a long series of emails and documents in my possession to substantiate the following: I had contracted with Sierra Rentals and Resale otherwise known as Sierra Resort Services to rent weeks (5 weeks 2009, 5 weeks for 2010) for my Cancun Real Club membership in Dec 2008, for a one time up front fee of $689. Name of agent Jim David, 866-516-2521. This initial agreement I now believe probably to be a scam based on what followed which resulted in a bigger sophisticated scam. In June 2010 I was contacted by Sierra, Katherine Diaz, Corporate Sales Sierra Resort Services 866-516-2521, who said they have a company who is trying to purchase 25,000 weeks and offered to purchase my 80 week membership. Over several weeks of negotiations I agreed to sell. Then with a new person, Victor Frank, Sierra Corporate Sales 800-530-7607, they set up the contract to go through a third party Escrow company "Gibraltar Escrow Company" (name of agent Vivian Price 011-521-669-164-6900, Mexico).

I'm pretty sure Sierra was based out of Mexico even though their address was Las Vegas. Both Sierra and Gibraltar indicated that the required Fees to be paid up front ($963.00) by the seller would be returned if the sale fell through - they said they collect from both buyer and seller to protect both if one backs out. Then just before closing Sierra (Victor Frank) indicated that Gibraltar indicated that a tax by State of Quintana Roo of $622 was owed at the time of closing because of a recent reclassification of the timeshare from real estateto.right to use foreign investment property. I wired the tax to what I thought was the State of Quintana Roo, and expected the sale of my time share to be deposited into my account ($14,071.00usd) on Oct 2, 2010. Nothing happened. Neither Sierra nor Gibraltar will answer phones or emails. Even the Sierra Rentals and Resale web site is gone. One only gets Vivian Prices' voicemail now. I'm now sure this is a complete scam and that the Gibraltar title company is not legitimate and part of the scam.


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