- Report: #332377
Complaint Review: SilverBirch Studios Inc. - Toronto Ontario
-
Author Confirmed
Why?
SilverBirch Studios Inc.
150 Ferrand Dr., Suite 500 Toronto, M3C 3E5 Ontario, Canada
Phone:
416-621.6711
Web:
N/A
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Business Rating:
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SilverBirch Studios Inc. NEED $9.99 Monthly Cell phone Charge REMOVED Toronto Ontario
I would like SilverBirch Company to remove their monthly charge off my cell phone. This purchase was NOT AUTHORIZED by me and now I am being billed for this miscelleanous expense.
Have contacted the company many times and kept leaving voice mail but no one replies.
Please HELP!!! NEED RESPONSE and NEED TO STOP CHARGES
Nizam
PORT SAINT LUCIE, Florida
U.S.A.
Have contacted the company many times and kept leaving voice mail but no one replies.
Please HELP!!! NEED RESPONSE and NEED TO STOP CHARGES
Nizam
PORT SAINT LUCIE, Florida
U.S.A.
5 Updates & Rebuttals
Zam
PORT SAINT LUCIE,Florida,
U.S.A.
Customer Service Called Back to Help
#2Author of original report
Fri, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008. He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone. Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything. I woud like to know or get confirmation that the charges were removed from the account
Zam
PORT SAINT LUCIE,Florida,
U.S.A.
Customer Service Called Back to Help
#3Author of original report
Fri, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008. He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone. Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything. I woud like to know or get confirmation that the charges were removed from the account
Zam
PORT SAINT LUCIE,Florida,
U.S.A.
Customer Service Called Back to Help
#4Author of original report
Fri, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008. He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone. Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything. I woud like to know or get confirmation that the charges were removed from the account
Zam
PORT SAINT LUCIE,Florida,
U.S.A.
Customer Service Called Back to Help
#5Author of original report
Fri, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008. He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone. Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything. I woud like to know or get confirmation that the charges were removed from the account
Jambo Support
Toronto,Ontario,
Canada
Please call us again
#6UPDATE Employee
Fri, May 23, 2008
Dear Sir, Please send an e-mail to [email protected] indicating your mobile phone number and carrier, we will be more than pleased to help you with cancelling your subscription. You can also contact us at +1 416 621 67 11. Best Regards
