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  • Report:  #1078100

Complaint Review: Simmon-Rockwell - Bath New York

Reported By:
Buffy - Sharon Hill, Pennsylvania,
Submitted:
Updated:

Simmon-Rockwell
7329 Old Hammondsport Rd Bath, 14810 New York, USA
Phone:
(607) 776-8100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

In 2010 my parents decided that they were going to buy me a car because I was a recent college grad with a young child - money is tight. I picked out a beautiful 2010 Hyundai Sonata with 23,000 that still had a factory warrenty. About two months after driving the car I had to take it to my local dealer because something kept clicking and the slip resistant light would pop on. After inspection the dealership said that the car was missing a piece and it would be an easy fix under warrenty. Yeah! I told people that I would ALWAYS buy my cars from Rockwell - Simmons because they sell their cars for a decent price. Well, my car is constantly in the shop for repairs and unfortunately it's not under warrenty any longer - remember I said money was tight! I got the car so that i wouldn't keep paying for repairs. I now have a car that is three years old with constant repairs.

First time - missing a piece - under warrenty

Secnd time -car was bucking or hesitant - under warrenty

Third time - alternator was fried - not under warrenty (two years old)

Fourth - waiting for the dealership to call - My car was towed because it wouldn't start. (three years old)

Are the parts cheap the Rockwell uses or defective?

I don't know if Rockewell selsl lemons or if this is bad luck - be weary! Rockwell, I certainly hope that you are not selling bad cars. I drove more than an hour to get a car at a fair price because I'm a teacher that doesn't make a lot of money and times are really hard. I bet that this company makes a ton of money - please don't "rip - off" the poor or anybody for that matter!

a consumer that is just looking to get what is fair!

 



1 Updates & Rebuttals

Buffy

Sharon Hill,
Pennsylvania,
Starter

#2Author of original report

Fri, August 23, 2013

I just heard from the Hyundai dealer and my car won't start because the starter is not working - not under warrenty.

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