Signed up with Simple Mobile (01/13) after ending a horrific long-term contract with a major carrier. Have $50 plan:unlimited talk, text and internet. In less than 5 days, my internet service was suspended, customer service's outsourced:managers, supervisors & reps are unable to help except a repeated canned response about terms & conditions.
Best Recourse:On-Line Complaint at www.oag.ca.gov/contact. Click 'consumer complaint' click 'consumer complaint against a business.' Or write Kamala D. Harris, Attorney General; Attn.: Lupe Zinzun; State of California; Office of the Attorney General; Department of Justice P.O.Box 944255, Sacramento, CA 94244-2550. There is collective power in YOUR pen when we get our message to the right source!