- Report: #1181145
Complaint Review: simple mobile - Nationwide
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Author Not Confirmed
Why?
simple mobile
Nationwide, USA
Web:
simplemobile.com
Categories:
Business Rating:
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simple mobile The company is a joke, rip-off their customers and there's nothing you can do about it. Miami Nationwide
I read 50% of the reports against simple mobile and mine is similar. I just paid my bill and they cut my data and messaging off. They will not credit or refund me! They use a call center in India because its very cheap to have uneducated foreigners talk on the phone to you about nothing pertinent. I've had problems with them for over a year and I am done with them, back to T-mobile, at least they seem like they understand that the customer has options on cellular service providers. Simple mobile reps will give you the runaround and they are not knowledgable and cannot control any type of functions from their office or control center. Their basic job is to simply talk to you and that's about it. They will not refund, credit, or comp anything. Is there anyone I can talk to regarding this? Who do we complain to? I am ready to take part in a class action law suit so let me know.
1 Updates & Rebuttals
TF01
Florida,Simple Mobile
#2Consumer Comment
Mon, November 24, 2014
I was about to give up on my phone until I found this email address for SIMPLE Mobile and they actually fixed all my problems. Now, I am glad I decided to give it another try. Send them your name, cell number and serial number. The email address is [email protected] or you can chat with them live @ http://bit.ly/HHL6ZX .They will help you....Stephanie
