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  • Report:  #707830

Complaint Review: Simplexity and Perkspot - Lehigh Valley Pennsylvania

Reported By:
auriela - Milford, New Hampshire, United States of America
Submitted:
Updated:

Simplexity and Perkspot
PO Box 25084 Lehigh Valley, 18002 Pennsylvania, United States of America
Phone:
866-635-7400
Web:
Tell us has your experience with this business or person been good? What's this?
We signed up for a 2-year cellular phone contract with Verizon. The plan was purchased through PerkSpot, an employee discount program. After five months of hassle from Verizon not applying the 17% discount, and refusing to make the discount retroactive since it was their employees who stated it would be active on day one, we canceled the contract, subjecting us to a $155 early termination fee per line. I had assumed this was to cover the cost of the "free" cell phones.

We are now being charged $200.00 each from Simplexity for the phones. We received several automated phone calls, but it was too fast to catch the number. I called Verizon, and they had stated the calls were from them and we might get more but not to worry about it since I'd contacted them and made a payment arrangement.

The first letter we received in the mail from Simplexity had the subject:

Final Notice, Action Required, Past Due Balance for Early Termination of Wireless Service #

We received no bill, and the phone calls were all automated.

This is a major rip-off. I hope Simplexity gets put out of business for such practices.


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