- Report: #1469690
Complaint Review: Sinemia -
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Author Confirmed
Why?
Sinemia
United States
Web:
https://www.sinemia.com
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Business Rating:
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Tell us has your experience with this business or person been good?
Sinemia No customer service Nationwide
The customer service here is horrendous. There is no number to call. I emailed them at least 4 times - no reply!! I could not believe it. I had to call my bank to cancel the yearly payment I gave them. If you watch a movie and forget to "check-in" 30min before the movie starts, you cannot use Sinemia again unless you pay a $10.50 fee. Can you believe this??? I even had my ticket stubs with me to prove that I had gone to see the movie. But there was no one to email them to!!!!
And then, of course, they charged the new $1.6 fee per person, on top of the booking fee. No warning. No notification. Horrible.
