- Report: #1352353
Complaint Review: Siren Song - San Diego California
Reported By:
janetj1817 -
Heber Springs, Arkansas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Siren Song
8662 Balboa Ave San Diego, 92111 California, USA
Phone:
1-844-748-4010
Web:
https://www.buysirensong.com/index.php?AFID=12&SID=YS#
Categories:
Business Rating:
(0)
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Siren Song Deceptive Company San Diego California
I purchased this product on-line with the idea that it would be good for my daughter and myself. Siren Song is a security device that in case of an attack you can hit the button and people around you would know that your in danger. The problem was with trying to return the product after reading their e-mail stating I would be paying an additional fee of $8.95 a month. The batteries required were 3 at $4.95 each. I didn't order the batteries. I wrote them after finding out that I would be paying the extra fee of $8.95 a month. I called them about two days ago and told them of my issue with them. After speaking with her, I decided to write the support department another letter explaining it in full. The e-mall was sent and I was told I'd hear from them in 24-48 hours. Well that didn't happen. So, today I called them again and told her I was inquiring about the refund. he said they hadn't received the unopened package and that when they did, I'd get the refund. But along with that I was to pay a re-stocking fee. I told her she would have that when she received the package back and didn't feel I should have to pay for restocking. I did let her know that I'd be posting this on RipOffReport.com site and warn other consumers. My advice, make sure you know about what you are ordering and get all the details. My $58.00 spent, I'll only see about $38 dollars. Buyer beware!
2 Updates & Rebuttals
Still Waiting On Refund
#2Author of original report
Fri, February 10, 2017
I have contacted them about 2 weeks ago and still haven't received my refund. Guess they feel they need my money more than I do. SirenSong give me my refund!
No satisfaction with this company
#3Author of original report
Wed, February 01, 2017
Well still no satisfaction from this company. It is a shame that they still want to take 30% for re-shelfing fees. Now that is just ridiculous! It's not like they are low on stock. It's just a way from them to take more from you. So out of $58.00 they take $17.40. This is a company that I will tell ALL my friends to not deal with. Shame on them for deceiving their customers.
