SIRIUS XM Customer Relations
USA#2UPDATE Employee
Fri, October 19, 2012
Hi Jeff -
We are sorry to hear about your experience with our radio and customer service. We would like the opportunity to change your experience around. Send us an email with your contact info to [email protected] and we'll be able to assist you there.
As for the commercials, you can enjoy almost all of our channels commercial-free. Just a few channels included in some packages have commercials, but those stations are marked for you in the channel lineup. Many of our sports, news, talk and entertainment channels carry limited amounts of commercials. Compare that to the 10-15 minutes of commercials the average AM/FM station airs every hour.
Thanks,
SiriusXM Digital Care Team