On 11/22/16 my wife orderd a free sample of eye opulent and skin opulent. we were to to be charged shipping of $5.95 and $4.95. When we recieved the shipment she tried it and found it not to her satifaction. I called the number and was told we had gone over the 14 day free trial. I discovered other charges to our credit card of over $400 and there was supposed to be a 2nd shipment which we never received. I called and cancelled and was told that there were the rules on the website that said if you do not cancel within the 14 days they would send a second shipment and we obligated to pay. My wife never saw the document and when I tried to go on line to look at it I could not find it. I we began recieveing phone calls, with local numbers, wanting to send us a fee sample.
Credit card was able to remove the charges while they investigated but the charages have come back on because the company claims that we did not follow the 14 day return.
I have and will again file with the attny general of the State of Washington.