- Report: #1370633
Complaint Review: Skin Royale Eye Royal - Internet
Reported By:
Total Rip off!!! -
cary, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Skin Royale Eye Royal
Internet, USA
Web:
www.skinroyale.org/
Categories:
Business Rating:
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Skin Royale, Eye Royal Elite Youth, Beautiful Skin, This company is unscrupulous!! Internet
My story is similar to many others online where Skin Royale and Eye Royale offered a free trial for $10 per product, but hid in small print at the bottom that you would be charged $190 for the two trial sizes and were signing up for more product to be automatically debited and shipped to you. I never used the product so I don't know whether it is good or bad, because the lack of integrity of the company in the experience made me not want to try it at all. When I called to stop the monthly debits to my account, I was told I had the wrong company and given another number. When I called that number I heard the same on hold song that was playing on the previous call. I had to get my bank involved and the customer service rep said I had to cancel the order within a certain time or I was charged a ridiculous amount ($190) for two trial size products.
When I told him I thought it was a rip off and I wanted to return the unopened product for a full return - he said I should have read the small print. He then offered me 35% of my money back, but would not agree to take the unopen product back for a full refund. When I insisted he take it back he then offered me a 50% refund - showing again their unscrupulous business practices by first giving me the run around and pass off, then putting me on a sliding scale for a refund.
Bottom line is this - companies can't get away with tricking people into buying things for long. Skin Royale and Eye Royale are on their way out of business, it's just a matter of time. This isn't 1970, where scam artists can say too bad when you hid the fine print and they didn't read it. Unfortunately, the products may be very good, but because of the shady way they do business and the more than $100 they literally stole from me for two tiny trial size products - I want nothing to do with them.
You should be ashamed of yourself Skin Royale. And if you can't drum up any shame, you should at least lawyer up - as I predict a hard fall for you and all involved in your scam.
