- Report: #1365278
Complaint Review: skin royale - Internet
Reported By:
linda -
phoenixville, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
skin royale
Internet, USA
Phone:
866-866-0097
Web:
skinroyale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
skin royale i fell for a click bait for a free sample of skin moisturizer and eye cream. i had to check a box that said i was over 18. the compnay informed me AFTER my credit card was charged for $370, that the 18 or older also agreed to monthly shipments of these two products. the best part is that i never even got the trial size samples i paid for. when talking to company with my credit card rep on the phone, the "customer service" rep from skin royale said--we have lawyers and we will win this. santa ana CA shows on my credit card statement Internet
i was offered a trial of a new moisturizer and eye cream each for $4.95. i never got the samples but found that my credit card was charged for $89 for the moisturizer and $89 for the eye cream. i disputed with my credit card company (not happy with capital one either) and the next month i was charged $94 and $95!! after 4 hours of trying to reach customer service rep, i was told when i clicked the box for the trial offer saying i was 18, that one click also agreed to a monthly shipment of each product. the rep then told me it was my fault i did not follow the link to their privacy policy and their lawyers will win any charge dispute with my credit card company. capital one said i would have to cancel the card to get them to stop.
