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  • Report:  #44323

Complaint Review: Skyauction.com - New York New York

Reported By:
- Middle River, Maryland,
Submitted:
Updated:

Skyauction.com
skyauction.com New York, New York, U.S.A.
Web:
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Categories:
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Paid For Seven Nights Received 6 Nights .....

I won an auction for 7 nights in Oahu with air fare. I was booked for six nights arriving the day after. I sent many emails and one phone call to skyauction, and three calls to the hotel. The hotel keeps telling me I am booked for 6 nights and skyauction tells me I am booked for 7.

The hotel tells me that skyauction never call to confirm the reservation. So, how do they know that the reservation was made correctly or not. I had to pay for the first night myself. It is my personal opinion that skyauction is a rip-off and has the worst customer service I have ever seen. Take a look at complaints.com to see many other complaints about this company.

Stephen

Middle River, Maryland
U.S.A.


4 Updates & Rebuttals

Stephen

Middle River,
Maryland,
U.S.A.
contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it."

#2Author of original report

Wed, May 21, 2003

Here it is, May 21, 2003. I have contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it." The vacation was originally scheduled for 2/17/2003. The snow storm on the East Cost caused the Airport to shut down for several days. Both the Airline and the Hotel refunded 100% of the price. However, Skyauction does not seem to care how long they take to update me on rescheduling the vacation.


Stephen

Middle River,
Maryland,
U.S.A.
contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it."

#3Author of original report

Wed, May 21, 2003

Here it is, May 21, 2003. I have contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it." The vacation was originally scheduled for 2/17/2003. The snow storm on the East Cost caused the Airport to shut down for several days. Both the Airline and the Hotel refunded 100% of the price. However, Skyauction does not seem to care how long they take to update me on rescheduling the vacation.


Stephen

Middle River,
Maryland,
U.S.A.
contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it."

#4Author of original report

Wed, May 21, 2003

Here it is, May 21, 2003. I have contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it." The vacation was originally scheduled for 2/17/2003. The snow storm on the East Cost caused the Airport to shut down for several days. Both the Airline and the Hotel refunded 100% of the price. However, Skyauction does not seem to care how long they take to update me on rescheduling the vacation.


Stephen

Middle River,
Maryland,
U.S.A.
contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it."

#5Author of original report

Wed, May 21, 2003

Here it is, May 21, 2003. I have contacted Skyauction.com many many times. I get the same answer every time, "An Agent is working on it." The vacation was originally scheduled for 2/17/2003. The snow storm on the East Cost caused the Airport to shut down for several days. Both the Airline and the Hotel refunded 100% of the price. However, Skyauction does not seem to care how long they take to update me on rescheduling the vacation.

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