- Report: #1446517
Complaint Review: Skylight - Other
Reported By:
Anna -
Saint marys, Georgia , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Skylight
Other, United States
Web:
Skylightpaycard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Skylight They are not reliable when I need them to be
My little brother lost my skylight pay card and I had to deactivate it. I called customer service and requested another one. And I got a temporary card from my employer. It took about ten days to get to me. And I called customer service to get it activated. The representative told me the card had been deactivated earlier on in may. It's June 7th now. And I just got it in the mail. They aren't supposed to send you deactivated pay cards.
I told the representative that I just got it today and that I never activated yet. He said that I deactivated it in may. Which could only mean they sent me the card I reported lost and had deactivated, and once that card is deactivated you can't use it again. So why send it back to me as a replacement . Then he put me on hold and I waited for a few minutes, then I just hung up. I was way to angry that I was sent a deactivated pay card.
