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  • Report:  #130078

Complaint Review: Skynet AKA Integretel - Nationwide

Reported By:
- Republic, Missouri,
Submitted:
Updated:

Skynet AKA Integretel
www.sbc.com Nationwide, U.S.A.
Phone:
800-736-7500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have a charge of $39.99 for "SKYNET 815 LD CALLING PLAN" billed on behalf of SkyNET, a service provided by IntegreTel, on my SBC monthly statement.

I have never heard of "Skynet" - ordered "Skynet" - or even subscribe to a long-distance calling plan of any kind. So why is there a $39.99 charge - and what is it a charge for?

Why would a trustworthy company such as "SBC" allow such second-rate, dishonest, ripoff companies like SKYNET and INTEGRETEL to fraudulently bill thier customers and refuse to help them regain what has been stolen from them by SBC's plan/services provides?

I too was given same phone number by SBC (1-800-736-7500) to phone for billing questions. Which has produced ZERO results. I was told I would be credited by Skynet on my next bill - look how it was listed on my next phone bill exaclty:

1.11-16 SKYNET 815 LD CALLING PLAN 39.99

2.12-17 SKYNET 815 LD CALLING PLAN 39.99

Total charges for xxx xxx-xxxx 79.98

Total Itemized Charges and Credits 79.98

Total for SkyNET 79.98

then state and local taxes - and the final line reads:

Total IntelgreTel Current Charges 82.38

*DO THEY THINK WE ARE STUPID? Wise-up SBC and lose Integretel.

Jeffery

Republic, Missouri
U.S.A.


1 Updates & Rebuttals

Glyn

Spring Hill,
Florida,
U.S.A.
SkyNET is not the bad guy here - WE are Not Integretel!

#2UPDATE Employee

Thu, September 22, 2005

SkyNET has no record of a Jeffery from Republic, Missouri in our database. This indicates that Integretel most likely billed this person in error. SkyNET never collected funds from this man. FOR THE RECORD, ONE MORE TIME SkyNET AND INTEGRETEL ARE NOT THE SAME COMPANY. They are only a billing processor that SkyNET hired to process LEC phone bills. Jeffery referred to SkyNET as a "second-rate, dishonest, ripoff company". It looks like Jeffery needs to do a little more research and a little less name calling. The phone number he listed 1-800-736-7500 rings to Integretel NOT SKYNET. Jeffery is just a little eager to point a finger, funny how finger pointers are never the responsible party, only the victim. Grow up Jeffery, do your homework before slandering people or their companies!

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