Neal
British Columbia,#2Author of original report
Wed, January 06, 2010
After sending a third, strongly worded email which was copied to my legal representative, Skype support finally answered my email with assurances that my missing refund was an automation error (which doesn't quite explain why 2 of my emails never received a response) and that they manually submitted my refund to Paypal. In fact, the refund immediately appeared at Paypal shortly after their email.
This issue is resolved to my satisfaction.