- Report: #402987
Complaint Review: Skype - Internet
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Author Confirmed
Why?
Skype
www.skype.com Internet, U.S.A.
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Skype took the money then blocked my account. Customer service didn't reply me on inqueries Internet
I bought skype "unlimied US/Canada" plan for one year, but only after using their service for 2 days, skype doesn't allow me to call out at all, while my account on skype's website shows "Active subscription" for "unlimited US/Canada". I contacted the customer support from skype's official webgate for help, no reply. After trying without success for one week with skype support, I filed Buyer dispute on paypal, and again, skype doesn't reply to paypal dispute either.
after getting no reply from skype for another 10 days, I escalated the paypal dispute to Claim, and paypal immediated dismissed the "Claim", saying they can not revert the transaction, and I have to contact skype for help. Of course, skype doesn't offer customer support phone number, and their official online support sends only automatic replies.
So, basically, I paid skype for one year's "unlimited" usage, and used the product for 2 days, then, account blocked, and money is gone.
skype and paypal are essentially the same company, so doing scamming also together.
Dongxu
Chicago, Illinois
U.S.A.
after getting no reply from skype for another 10 days, I escalated the paypal dispute to Claim, and paypal immediated dismissed the "Claim", saying they can not revert the transaction, and I have to contact skype for help. Of course, skype doesn't offer customer support phone number, and their official online support sends only automatic replies.
So, basically, I paid skype for one year's "unlimited" usage, and used the product for 2 days, then, account blocked, and money is gone.
skype and paypal are essentially the same company, so doing scamming also together.
Dongxu
Chicago, Illinois
U.S.A.
