Mary
Deland,#2Consumer Comment
Sun, April 09, 2006
Your response caused me to laugh so hard and so long that my little boy offered to call 911 or his grandmother! You said everything I was thinking, and then some! I especially enjoyed the line about the AG's name. However, the absolute BEST was your gentle little rebuttal on the utilization of the Caps Lock key; I'm still giggling. A well-written, enjoyable read--thanks for the laughs!
Pete
Valley View,#3Consumer Comment
Sun, April 09, 2006
Your response was so polite and explanatory. You undoubtedly are with a reputable establishment. Sleep Inn is one of those places we laugh about in our area that 'rents by the hour.' Note that the blanket was dirty? No pillows were available? I wonder if the sheets were changed after the last occupants of the room left. There are quite a few establishments of this type in the surrounding area. All rooms, including her boyfriend's 'surprise room,' must be prepaid. Taylor (Kristen's suburb SW of Detroit) butts up against Lincoln Park (location of Sleep Inn). Note they got to the room around 9 or 10 and 'WERE READY FOR BED A FEW HOURS LATER' but there was a loud party going on in the hallway so they couldn't get to sleep. The Police run that night probably wasn't the only one made that day. I doubt the Attorney General of our state will hear about this episode--probably no one involved knows his name. As a result of her complaint, her cousin's job is now in jeopardy. And all her cousin did was arrange a family discount for her boyfriend's visit(?). That's how you show your appreciation. :) Kristen, there's a key on your keyboard labeled 'Caps Lock.' If you tap it lightly, your letter will look much more coherent--typos, incorrect punctuation, grammatical errors, and all. If you do that before 'CONTACKTING THE LOCAL NEW'S DEPARTMENT AND THE BETTER BUIESNESS BUREA,' you'll get much better results. Good luck!
Gary
Hagerstown,#4Consumer Comment
Sun, April 09, 2006
I work in a hotel and find no other aspect of my job as aggravating as dealing with noisy guests. There is no excuse for people partying in the hallway while people like you are trying to sleep. If guests want to party, they should go to a local bar. Keep the reveling out of the hotel! People think if they pay good money for a room, they have the right to do as they please. However, guests' right to have a good time never should supersede other guests' right to peace and quiet. I usually deal with noise complaints by issuing two warnings to the guests creating the disturbance. If they don't settle down after the second warning, I contact the police. If necessary, I ask the police to remove the noisy offenders from the hotel property. Although noise problems are almost always outside the control of the hotel, I have no problem with compensating guests who are kept awake by other noisy guests.