In November of 2015 I deposited money to try this online gambling site. I am disabled and cannot get out to regular casinos. To my surprise I won $2500. I requested a cashout.
I followed all instructions required to receive my winnings. After a couple of weeks I received nothing and used live chat to inquire about my winnings. I was told that they had so many winners that they were backed up. The only timeframe they would give me is "soon."
Nine months later I still had not received my winnings. I deceided to cancel the request and re-submit it. I played some of the money but decided to cash out at $1200.00. I thought perhaps it would be easier to request a lesser amount. Once again two months have passed and I have not received my winnings.
Their customer service people lie every time contacted with promises to assist or send "reports" to the payment department to no avail. This site is a scam and are leading clients on with false hope of receiving money and false advertising. Thier site indicates that payouts take 7 to 10 days.
The authorities should stop this thievery and make them pay winners!