- Report: #910086
Complaint Review: smallappiance.com - Oceanside New York
Reported By:
tom -
Syracuse, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
smallappiance.com
3495A Lawson Blvd. Oceanside, 11572 New York, United States of America
Phone:
516-483-5596
Web:
www.smallappliance.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
smallappiance.com Turnpike Appliance I sent my Rowenta iron as recommended by the manufacturer for repair of a leaking seal. After weeks and calls and e-mails I final got an e-mail with a list of repairs with a cost more than the iron. Oceanside, New York
My Rowenta iron that I use for business was leaking so I sent it to Turnpike Appliance or smallappliance.com for repair as recommended by the manufacturer. Weeks went by I called and I e-mailed finally I got an e-mail saying it would cost $133.00 and a list of repairs to fix my iron. They tell me to just buy a new iron.
It only leaked at the seal otherwise it was great. I asked them to return the iron. Weeks go by I call and e-mail. Finally I talk to this Elicia she tells me I need to pay return shipping I say fine give my credit card. Finally months later I get the iron (IT'S BROKEN). I try to call and I just get cut-off everytime.
This company is the worst. They are completely dishonest. I understand thing happen but right the being I got the runaround. I called Rowenta who recommended this company, but they were no help.
Beware of this company they have no regard for the customer.
It only leaked at the seal otherwise it was great. I asked them to return the iron. Weeks go by I call and e-mail. Finally I talk to this Elicia she tells me I need to pay return shipping I say fine give my credit card. Finally months later I get the iron (IT'S BROKEN). I try to call and I just get cut-off everytime.
This company is the worst. They are completely dishonest. I understand thing happen but right the being I got the runaround. I called Rowenta who recommended this company, but they were no help.
Beware of this company they have no regard for the customer.
