Terri
Santa Ana,#2UPDATE EX-employee responds
Thu, November 30, 2006
I am a former employee of a company affiliated with SmartChoice. I worked in the Customer Service Dept. where we handled these calls and were repeatedly told that the victims were going to get their refund but it never happened. I have submitted several names and phone numbers to various agencies and authorities. I don't know if anything is being done or not. I have original evidence in my possession and am very disturbed and upset that people rip others off and get away with it. After speaking with hundreds of these victims I was stressed out listening to their stories about how their accounts were drafted several times even after cancelling with this bogus company, being lied to and cancelling major health insurance to only find out that they were not insured at all after signing up with SmartChoice.