- Report: #1026005
Complaint Review: Smart Living Company - junction city Kansas
Reported By:
MaX -
junction city, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Smart Living Company
420 w 18th apt E junction city, 656441 Kansas, United States of America
Phone:
7857892098
Web:
Categories:
Business Rating:
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Smart Living Company Specialty Merchandise Corp. False Advertisement, junction city , Kansas
How scandelouse can you be? You give hard working American citizens one of three choices; 1. "buyers club" where then you have to fill out your information, and its absoloutly free. 2. "premier" account where you have to fill out your information and then pay $19.95 /mo. 3. "enterprise" account where you then pay $39.95/ mo.
I chose the free account, then tells me my phone number is invalid! Are you seriouse????? I know my d**n phone number. Its the simple fact I chose the free account, is the reason why my phone number was "invalid". i then chose the second option "premier" and what do ya know it accepts my phone number, the very number i entered on the "buyers club" Money suckers, scandolous pricks, how are you going to give people the option to a free start up and then not let them? MESSAGE TO SLC: YOU DONT WANT TO ALLOW PEOPLE TO HAVE A FREE START UP, STOP MESSING WITH PEOPLE, LYING TO THEM AND TELLING THEM THIER UNACHIEVABLE OPTIONS. AND TAKE THAT D**N "BUYERS CLUB" OPTION OFF THE INTERNET.
I chose the free account, then tells me my phone number is invalid! Are you seriouse????? I know my d**n phone number. Its the simple fact I chose the free account, is the reason why my phone number was "invalid". i then chose the second option "premier" and what do ya know it accepts my phone number, the very number i entered on the "buyers club" Money suckers, scandolous pricks, how are you going to give people the option to a free start up and then not let them? MESSAGE TO SLC: YOU DONT WANT TO ALLOW PEOPLE TO HAVE A FREE START UP, STOP MESSING WITH PEOPLE, LYING TO THEM AND TELLING THEM THIER UNACHIEVABLE OPTIONS. AND TAKE THAT D**N "BUYERS CLUB" OPTION OFF THE INTERNET.
1 Updates & Rebuttals
Susan Smart
Simi Valley,California,
USA
Sorry for the Inconvenience
#2UPDATE Employee
Mon, March 11, 2013
Hello Max,
We looked into your claim and our records indicate that your attempt to sign up for our free Buyers Club membership was indeed successful. Your welcome email may have gotten stuck in your email spam filter or may have bounced, so please check all your incoming mail folders. Were sorry for any inconvenience this has caused you, and we assure you that you are a Buyers Club member of Smart Living Company, which means you have access to our wide array of great home dcor merchandise at a 20% discount. Welcome! Were happy to have you as a member.
If you have any questions about your membership or about the issue you experienced with your welcome email, please feel free to contact our Member Services staff at 1-800-345-4762 from 6 a.m. to 6 p.m. Pacific time. Again, we apologize for any inconvenience this has caused you and reassure you that your free membership is fully active.
Sincerely,
Smart Living Company
