- Report: #909251
Complaint Review: Smart Travel and Incentives - Lake Mary Florida
Reported By:
zoe -
Portland, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Smart Travel and Incentives
801 International Parkway 5th Floor Lake Mary, 32746 Florida, United States of America
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Smart Travel and Incentives Vacation Choices Do not get scammed! Lake Mary, Florida
This place is a joke. They do not tell you in the beginning you will have to send in a check to be approved (and, then there is a ton of rules that apply). I wish I went to this site before I got involved with Vacation Choices and Smart Travel and Incentives. This is not smart at all...it is a complete ripoff.
1 Updates & Rebuttals
Smart Travel
Lake Mary,Florida,
United States of America
Travel Voucher
#2UPDATE Employee
Tue, August 28, 2012
Dear Zoe,
I am sorry if you were unhappy with the promotional travel voucher you received from Vacation Choices and also that someone neglected to tell you a deposit was required. It is however stated on the voucher. We are not a scam and travel
many customers on a daily basis. We require a deposit to insure travel by our customers. If we were to arrange vacations without any deposit there would be no motivation for customers to take the trips they ask us to book. We would be
making a lot of reservation in vain as some customers would feel they had nothing to lose so they could just cancel their plans at the last minute if something else came up. I am sorry that you chose not to activate your voucher and travel with us.
Regards,
Kara Gallagher
Manager
