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  • Report:  #1393259

Complaint Review: smartlivingcompany/ e-merchant club - Internet

Reported By:
disgusted - roseville, Michigan, USA
Submitted:
Updated:

smartlivingcompany/ e-merchant club
Internet, USA
Phone:
800-750-2871
Web:
www.emerchantclub.com or www.smartlivingcompany.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Company promises income and results. Never informs the customer of the hidden fine print that after signing up there is a yearly $199 dollar update they force you to pay or they will stop service . That is even after an internet site purchase of THOUSANDS of DOLLARS and monthly payments of $29.95 a mont or about $360 yearly. Additionally Smart living company changed the 33% cost of goods to over 55% on some . The average being 50%. The most aggrevating being the SUPPOSED update to MAGENTO. With no notification, completely wiped out all non-smc products, forcing us to have to pains takingly upload all info and pics of the deleted products. When you call tech support about issues , i was told they are not the devolopers,  so therefore they can not assist but would be glad to send info on possible solutions. And this is just to put back "Free Shipping" on products that was done previously with a click of a button. 



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