- Report: #1481284
Complaint Review: Smile Direct Club -
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Smile Direct Club
United States
Web:
www.smiledirectclub.com
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Smile Direct Club Bad for the integrity of your teeth
Okay they can only adjust the front 6 teeth, if ur issue goes beyond that they wont be able to move them so you are better off with traditional braces always...SDC is more dangerous for your teeth than invisalign because they are telling you to move onto next tray after only a week..when its usually two weeks..causing loose teeth, significant bone loss and receding gums..this happened to me and I never thought it would.
The trays are terrible and go over your gums not stopping at teeth but over the gums and I think this contributes to gum problems on top of moving teeth waaaay too rapidly. The bottom trays sometimes dont fit right and you have to skip to next tray when they are already being moved too fast.
Next issue the video they show you is deceptive. They show your teeth magically lifting with no movement of teeth..but same with invisalign..both of these are ripoffs and bad for teeth, your teeth bouncing back and forth everytime you take out n put in tray..unlike with traditional braces where your teeth are constantly secured..but having this be done with mail order is soo much worse.
The price is not worth losing your teeth. I now need to get deep cleanings instead of regular cleanings due to receding gums and bone loss. On top of this it could not address my problem.
1 Updates & Rebuttals
Thom
Nashville,Tennessee,
United States
SmileDirectClub Feedback
#2UPDATE Employee
Tue, July 02, 2019
Hey there. Thanks for taking the time to leave this review. It's definitely concerning to see that you feel this way. We make sure to take extreme care of all our club members as each individual SmilePlan is apprvoed by one of our 200+ duly licensed dentists and orthodontists.
In cases that anything seems to be going wrong, we always suggest that our customers reach out directly to a member of out Dental team. This team is set to be able to solve any issues that come in regarding the tracking of teeth and issues with customer's aligners. We would never mean to deceive anyone.
We would be happy to speak about this further, if you would like to reach out to us at [email protected]. We are here to help. Best, Thom
