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  • Report:  #1362859

Complaint Review: Smoothcrete - Mitchell Ontario

Reported By:
JJ in London - London, Ontario, Canada
Submitted:
Updated:

Smoothcrete
181 Toronto St Mitchell, N0K1N0 Ontario, Canada
Phone:
(519) 348-8822
Web:
smoothcrete.ca
Tell us has your experience with this business or person been good? What's this?

Steve Nicolson came to finish my floors. Seemed positive and friendly when quoting our job.

Ultimately not only did he fail to do a patch that was supposed to be done before staining, he applied stain over top of debris and drywall mud. In many places the finish scratches off with a thumb-nail. 

The damage done far exceeds the price we paid as the only effective way to solve this is to grind off his finish to create a clean surface from which to start over again. 

See Ontario Small claims court case SC-15-00000387-0000 in London Ontario. 

We were able to get a settlement for $3000 which isn't close to our damages but we were not optimistic on collecting a larger amount. We did, however almost recoup the $3062 we paid him but ended up eating court costs.

Even then, it took him about 16 months to pay, which is why I am posting this so long after the event. Our settlement included a huge penalty and the right to also pursue the money from the proprietor personally had he not paid within the 16 months.



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