- Report: #1209659
Complaint Review: Software Pros - Internet
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Author Confirmed
Why?
Software Pros
Internet, USA
Web:
softwarepros.com
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Software Pros Deceptive charges to my credit card Sheffield Village Ohio
I clicked a box to order 3 yrs of software service for $16 when downloading Adobe PhotoShop. It appeared that this was a service from Adobe to assist me with PhotoShop only. But this company charged my credit card $70. I received an email that I had ordered the service but did not receive any invoice showing the charge. I found it only after reviewing my credit card statement. I called 888-769-380, the phone number on my card statement and had to leave a message. Since no one returned my call, I logged into softwarepros.com and left an email message to return my charges immediately, that I did not authorize.
I did get the charge back but minus $9.99 which they said was for administrative fees. This amount they WILL NOT return, as it was somewhere in the contract. This company is a complete rip-off, making it appear as if you ordered something you want but ending up getting something you do not want and for 4X the cost. If I had not reviewed my statement, I would have ended up paying these people for nothing as I would never have used them anyways.
