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  • Report:  #376578

Complaint Review: SoftwareHQ - Internet

Reported By:
- Bayard, New Mexico,
Submitted:
Updated:

SoftwareHQ
softwarehq/3260-20_4-70011.htm Internet, U.S.A.
Phone:
800-784-3167
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Upon receiving my credit card statement, discovered that Software HQ had charged my account i/a/o $70.80 for what was supposed to be a free download.

I've notified my credit card company, disputed the charge and will contact this disreputable organization. Noted that I'm not the only one who was scammed.

Companies like this should not be allowed to operate. Since this download was supposed to be Adobe Acrobat, Adobe ought to be notified of this falsification.

Miffed in nm

Bayard, New Mexico

U.S.A.


5 Updates & Rebuttals

Miffed in nm

Bayard,
New Mexico,
U.S.A.
UPDATE

#2Author of original report

Mon, September 29, 2008

Addendum: Unless your monitor your bank a/c online...and or receive your statement...or your credit card statement...WITHIN this companies time line limit of two (2) weeks...you're out of luck on getting a refund.


Miffed in nm

Bayard,
New Mexico,
U.S.A.
update

#3Author of original report

Mon, September 29, 2008

A/O Sept. 29, 2008, I called this rip-off-company. They were extremely rude when I requested that I receive a credit for the $70.80 on my credit card. I ended the call by stating that the Attorney General of the State of Ohio would be notified, also the Attorney General of the State of NM. Did note that a/o yesterday, there WAS a site where one 'could go and request that the 'subscription' (who knows what that is) could be canceled.' It's not there today. After speaking with my credit card representatives, they advised I not do that (adding that would only add fuel to the fire). I have canceled my credit card, requesting a new one...per suggestions of the company. No one else ought to be scammed by these crooks. BEWARE. My hope is that they are stopped, charges filed...and that Adobe itself, goes after them. Still miffed...to put it bluntly.


Miffed in nm

Bayard,
New Mexico,
U.S.A.
update

#4Author of original report

Mon, September 29, 2008

A/O Sept. 29, 2008, I called this rip-off-company. They were extremely rude when I requested that I receive a credit for the $70.80 on my credit card. I ended the call by stating that the Attorney General of the State of Ohio would be notified, also the Attorney General of the State of NM. Did note that a/o yesterday, there WAS a site where one 'could go and request that the 'subscription' (who knows what that is) could be canceled.' It's not there today. After speaking with my credit card representatives, they advised I not do that (adding that would only add fuel to the fire). I have canceled my credit card, requesting a new one...per suggestions of the company. No one else ought to be scammed by these crooks. BEWARE. My hope is that they are stopped, charges filed...and that Adobe itself, goes after them. Still miffed...to put it bluntly.


Miffed in nm

Bayard,
New Mexico,
U.S.A.
update

#5Author of original report

Mon, September 29, 2008

A/O Sept. 29, 2008, I called this rip-off-company. They were extremely rude when I requested that I receive a credit for the $70.80 on my credit card. I ended the call by stating that the Attorney General of the State of Ohio would be notified, also the Attorney General of the State of NM. Did note that a/o yesterday, there WAS a site where one 'could go and request that the 'subscription' (who knows what that is) could be canceled.' It's not there today. After speaking with my credit card representatives, they advised I not do that (adding that would only add fuel to the fire). I have canceled my credit card, requesting a new one...per suggestions of the company. No one else ought to be scammed by these crooks. BEWARE. My hope is that they are stopped, charges filed...and that Adobe itself, goes after them. Still miffed...to put it bluntly.


Miffed in nm

Bayard,
New Mexico,
U.S.A.
update

#6Author of original report

Mon, September 29, 2008

A/O Sept. 29, 2008, I called this rip-off-company. They were extremely rude when I requested that I receive a credit for the $70.80 on my credit card. I ended the call by stating that the Attorney General of the State of Ohio would be notified, also the Attorney General of the State of NM. Did note that a/o yesterday, there WAS a site where one 'could go and request that the 'subscription' (who knows what that is) could be canceled.' It's not there today. After speaking with my credit card representatives, they advised I not do that (adding that would only add fuel to the fire). I have canceled my credit card, requesting a new one...per suggestions of the company. No one else ought to be scammed by these crooks. BEWARE. My hope is that they are stopped, charges filed...and that Adobe itself, goes after them. Still miffed...to put it bluntly.

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