- Report: #1438542
Complaint Review: Solid Trust Pay - Unknown Unknown
Reported By:
Swindled -
Austin, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Solid Trust Pay
Unknown, Unknown, United States
Phone:
Unknown
Web:
Http://www.easyhits4u.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Solid Trust Pay Easyhits4U Refusal to refund purchase even after emailing receipt Unknown Unknown
I purchased a premium website traffic service package. In return they would provide 1000 daily hits to my website from interested internet seekers. The member account website was a nightmare to navigate and understand. I attempted to reset my password to several times. It took 24 hours to receive a link in my email. When I contacted customer service about my issues there was no appology or attempts to help me resolve them.
Someone from their customer service...no name sent me an email with a response stating that my purchase had not been processed. I located and forwarded the purchase receipt in response. Customer service sent two "gaslighting" denials in response. "We were told that your purchase had not been processed." At this point I walk away but not before sending out a warning to other perspective customers. This is not a company that helps you in any situation. They will gladly take your money, ignore you while ypu struggle with their website and even deny they accepted a payment even after you show them the proof that they did. Buyer Beware!!
