- Report: #208881
Complaint Review: Solo Insurances Services - San Diego California
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Solo Insurances Services
7311 Claremont Mesa Blvd San Diego, 92111 California, U.S.A.
Phone:
858-637-7290
Web:
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Solo Insurances Services - South Coast Auto Insurance Mktg classic bait and switch ripoff San Diego California
I posed as my son to get auto insurance quotes by going on-line and asking for quotes., I stated the fact I was 28, had just gotton my drivers license and wanted basic california minimum insurance.
On 26 Aug, Lilian Ali sent a quote of payments of $29.00 per month and if I made an appointment and came in within 5 days I would get a $100.00 of my premium. Monday 28 Aug I called and asked how much for full payment. She assured me my full payment was $209.00. Confirmed this twice. I called back later the same day and set up an appointment for the next day Tuesday 29 Aug at noon. I also confirmed price of $209.00 again. I also asked if I came in with the $209.00 I could walk out with a fully paid 6 month policy and she said yes.
I sent my son down to her office on Tuesday with $210.00. When I got home from work I checked the paperwork and here is where it got funny. They charged him a $213.32 BROKER fee and that he needed another $29.00 to pay his first month payment. Since he didn't have the money, he had to sign a promissory note for $35.00 Payable to South Coast Auto Insurance Mktg, Inc. due by 5 Sept 06.
They set up payments of $39.00 per month with $10.00 a month going to them as a BILLING FEE. Of course, not knowing better he signed all the papers. This is a rip off.
I called wednesday to pay off full amount and was told I couldn't and had to wait until bill came in the mail. I sent an e-mail to Lilian Ali asking for the $100.00 promised and have not received a reply. I have also sent in the $35.00 promissory note payment so his insurance is not cancelled.
This is now thursday and I have sent another e-mail asking for the $100.00 and no reply as yet.
I consider these people rip off scammers and bait and switch artists. I know that there must be lots of first time drivers hooked in with the same dance routine. Will update this report as any changes occur.
John
San Diego, California
U.S.A.
On 26 Aug, Lilian Ali sent a quote of payments of $29.00 per month and if I made an appointment and came in within 5 days I would get a $100.00 of my premium. Monday 28 Aug I called and asked how much for full payment. She assured me my full payment was $209.00. Confirmed this twice. I called back later the same day and set up an appointment for the next day Tuesday 29 Aug at noon. I also confirmed price of $209.00 again. I also asked if I came in with the $209.00 I could walk out with a fully paid 6 month policy and she said yes.
I sent my son down to her office on Tuesday with $210.00. When I got home from work I checked the paperwork and here is where it got funny. They charged him a $213.32 BROKER fee and that he needed another $29.00 to pay his first month payment. Since he didn't have the money, he had to sign a promissory note for $35.00 Payable to South Coast Auto Insurance Mktg, Inc. due by 5 Sept 06.
They set up payments of $39.00 per month with $10.00 a month going to them as a BILLING FEE. Of course, not knowing better he signed all the papers. This is a rip off.
I called wednesday to pay off full amount and was told I couldn't and had to wait until bill came in the mail. I sent an e-mail to Lilian Ali asking for the $100.00 promised and have not received a reply. I have also sent in the $35.00 promissory note payment so his insurance is not cancelled.
This is now thursday and I have sent another e-mail asking for the $100.00 and no reply as yet.
I consider these people rip off scammers and bait and switch artists. I know that there must be lots of first time drivers hooked in with the same dance routine. Will update this report as any changes occur.
John
San Diego, California
U.S.A.
