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  • Report:  #1341861

Complaint Review: Sooner Publishing MCI - Enid Oklahoma

Reported By:
Richard - Enid, Oklahoma, USA
Submitted:
Updated:

Sooner Publishing MCI
112 N. Jackson Enid, 73701 Oklahoma, USA
Phone:
580-233-8400
Web:
Www.soonerlargerprint.com
Categories:
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 After several refusals to their sales person, I finally agreed to give them a try. Sales person said if I tried it for a month and didn't like it I could cancel. So I signed. The next week the sales person came back to my business and said he had quit. A few weeks later the company called to get add info and I asked them about his statement since he was supposed to be the one I was dealing with. They said yes he had and I would be dealing with someone else from now on. I then said that I was uncomfortable about that since I didn't really want to do it anyway. She said I had signed a year agreement and threatened to sue me if I didn't go along with it. I said what about the one month trial. She said that's not an option. I said that's what I agreed to and that's it. I asked about what their rep had told me. She said it didn't matter what he told me as long as they have a signed contract. I asked several times for them to send another rep to my store and after 4 months they have sent no one. They requested pics and info but I refused so they took pics off my facebook and created an add without my approval. I have never approved any add with them and they keep publishing an add with another artists work in my businesses name. I told them it was false advertisement but they did it anyway. I am very upset about this and will never do business or recommend them to anyone again. I even went into their business but their was no one for me to talk to. They keep telling me to call another lady who is never there. Very rude customer service.



1 Updates & Rebuttals

Sooner

Enid,
Oklahoma,
USA
Not the Truth

#2UPDATE Employee

Thu, December 08, 2016

So much of this is just not true.  When we tried to get information to build him an ad he stated he wanted to cancel.  He DID sign a contract for 4 issues.  There is no month trial and never has been.  We asked if he could cancel and had to tell him that we were unable to cancel the contract for him.  No one ever said things like we wil sue you if you don't go along with it.  That is not true.  The logo is all that was used off your facebook the pictures are stock not yours and we did what you asked in saying that you did not approved those pictures on your ad.  We never said it didn't matter what the rep said as long as we have a signed contract.  That just isn't true.  No one said that's not an option.  On the ad is says This artwork is not appoved and/or done by Culture Tattoo so there is NO false advertising going on either.  You never asked for anyone to come by until the last day or two and that is only in hateful remarks you are making all over the place.  We have tried to work with you and asked many times for anything you would like in your ad.  You stated you would call and you never did so I really don't understand how you can say she is never here.  You never call so how could you know something like that? 

Yes we have a signed contract and yes we are fulfilling our end of it to the best of our ability.  Again.......have a blessed day.

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