Report: #1149420

Complaint Review: South Beach Skincare - Internet

1 Updates & Rebuttals

Reported By:

Marion - Sydney, Alabama,

Submitted:

Updated:

Author Not Confirmed

Why?

South Beach Skincare

Internet, USA

Web:

www.lifecellcream.com

Categories:

Alternative Health

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South Beach Skincare A 30 day "no cost" trial was mysteriously converted into a sale. Internet

*Consumer Suggestion: This is pretty hard to believe, as this is what's on their trial order page...

South Beach Skincare offered a no-cost 30 day trial of their Life Cell cream. There is no indication on the web page of the actual cost of the cream, or what options are available to the customer at the end of the 30 day period. The next thing that happened was that my bank account was debited $202. I contacted the company but they reject the idea that they have done anything wrong.

Click Here to read other Ripoff Reports on South Beach Skincare

1 Updates & Rebuttals

Ken

Colorado,

This is pretty hard to believe, as this is what's on their trial order page...

#2Consumer Suggestion

Sun, May 25, 2014

"There is no indication on the web page of the actual cost of the cream, or what options are available to the customer at the end of the 30 day period."

Trial Terms

You're almost done! With this special TRY BEFORE YOU BUY promotion you will receive a full-sized tube of LifeCell - a two-month supply of 2.54 ounces to try for 30 days! All you pay today is the shipping and handling fee of $2.25 (reduced today from $8.95) via USPS First Class Mail. Delivery Confirmation and tracking information will be sent to the email address you provided within 24 working hours of placing your order. The $2.00 Environmentally Friendly charge is part of our ongoing effort to reduce our impact on the environment. LifeCell packaging is recyclable and biodegradable.

We're so confident in the results you'll see from using this revolutionary treatment, that we want you to TRY before you actually BUY. If you are not satisfied with your results, send it back within 30 days and your credit card information will be deleted from our system. You won't be charged anything besides the initial shipping and handling fee. However, if you absolutely love LifeCell, (which we expect you will!) and keep it past the 30 Day Trial period, your original form of payment will be charged $189.00 for the two-month supply of LifeCell.

120 Day Money Back Guarantee: Once you decide to keep LifeCell beyond the 30 Day Trial and let us charge your credit card, you are still completely covered by a full 120 Day Money Back Guarantee. This means, if for whatever reason you are not happy with LifeCell, simply send back the tube within 120-days from the date of delivery, and get a full refund (minus shipping and handling charges) on your original form of payment.

Free enrollment to the LifeCell VIP Replenishment Service: For your convenience you will be signed up automatically to our popular VIP Replenishment Service. This entitles you to receive a fresh supply of LifeCell every 60 days at the discounted rate of $149. International Customers will be billed an additional $14.50 for shipping and handling fees. This service is fully customizable and you can adjust your delivery schedule frequency at will, like to every 90 days or 120 days. Whatever personally works best for you. If you ever want to make adjustments or discontinue your membership, just call us at 1-866-977-1412 or via email at [email protected] and it will be handled accordingly. Replenishment Service items are under a 15 Day Money Back Guarantee. Item must be sent back unopened and in its original packaging within 15 days of delivery in order to receive credit.

This limited 30 day trial offer is for new customers only. To be awarded the trial offer, you must be a new customer. Due to high demand, 30 day trials are currently limited to one per household.

How did you manage to miss this. The trial order blank also states that you agree to the Terms and Conditions. What, again, was the Ripoff? Sure, they hope you won't cancel in a timely manner, but that is on YOU!

Reports & Rebuttal

Complaint Review: South Beach Skincare - Internet

South Beach Skincare A 30 day "no cost" trial was mysteriously converted into a sale. Internet

*Consumer Suggestion: This is pretty hard to believe, as this is what's on their trial order page...

1 Updates & Rebuttals

This is pretty hard to believe, as this is what's on their trial order page...

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