- Report: #440462
Complaint Review: Southern Hospitality Garrett Enterprise Inc. - Jacksonville Florida
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Author Confirmed
Why?
Southern Hospitality Garrett Enterprise Inc.
9315 San Jose Blvd. Jacksonville, 32257 Florida, U.S.A.
Phone:
904-292-1571
Web:
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Southern Hospitality, Garrett Enterprise, Inc. scam, sold false advertising for hotel directories. Jacksonville Florida
On September 7, 2008, a Marketing Representative from Southern Hospitality visited our church. As Evangelism Director of our church, I spoke to her after the service in our social hall regarding placing an ad in the Guest Services Directories of 3 nearby hotels. After further discussion within our church council during the week, we decided to place the ads for our church. Payment of $500 and a signed contract was made on September 10, 2008. Jan Johnson, their marketing reprsentative, stated that she must have payment by the 10th because the ads would be going "to print".
It is now April 3, 2009, there are no Guest Services Directories of any kind in any of the three hotel rooms we and others paid for. The hotels are Sleep Inn, Comfort Inn, and Holiday Inn, all located on N.W. 36 St. across from Miami International Airport. I have spoken to the Operations Manager, Jermaine Burke, of Sleep Inn, on three occasions regarding the directories and he has referred it to his General Manager Betty Steele of all three hotels. She has had no luck with Southern Hospitality either. At the very least we would like a refund of our monies.
Nanette
Miami Springs, Florida
U.S.A.
It is now April 3, 2009, there are no Guest Services Directories of any kind in any of the three hotel rooms we and others paid for. The hotels are Sleep Inn, Comfort Inn, and Holiday Inn, all located on N.W. 36 St. across from Miami International Airport. I have spoken to the Operations Manager, Jermaine Burke, of Sleep Inn, on three occasions regarding the directories and he has referred it to his General Manager Betty Steele of all three hotels. She has had no luck with Southern Hospitality either. At the very least we would like a refund of our monies.
Nanette
Miami Springs, Florida
U.S.A.
2 Updates & Rebuttals
Jan
Florida,Professional Ethics
#2UPDATE EX-employee responds
Tue, May 14, 2013
I sincerely want to thank you for the business that you did with me. I've always worked extremely hard to deliver and provide excellent customer service and satisfaction to my clients. Due to issues that were out of my control, I am sorry that you had to go through a lengthy process before you received what you paid for. Furthermore, due to similar circumstances I am no longer affiliated with this company.
May the Lord provide both of us peace. Warm Regards,
Jan Johnson
Nanette
Miami Springs,Florida,
U.S.A.
"Finally Satisfied"
#3
Fri, September 04, 2009
On September 7, 2008, I wrote to Rip Off Reports, representing my church, revealing our displease with Southern Hospitality and Jan Johnson in particular because we had entered into a financial contract with them for publicity materials that we never received.
Now I can happily say that we are satisfied with Southern Hospitality. Jan Johnson recently sent us the material we had contracted for and it looks very professionally done. We are very pleased that this situation was resolved.
