- Report: #1084119
Complaint Review: Southwest Engines - Oklahoma
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Author Not Confirmed
Why?
Southwest Engines
Oklahoma, USA
Phone:
866 320 1065
Web:
http://www.gotengines.com/
Categories:
Business Rating:
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Southwest Engines Gotengines.com Terrible customer service - Very Rude - Oklahoma
I submitted for quote online. I then called to follow up. they were very rude on the phone. Didn't want to talk or answer questions. a few days later, I received an email wondering why I haven't ordered yet. I replied to what was essentially a quick survey to let them know why I was not ordering. See below how they replied
sorry that we did not kiss your a*s
Thank You,
Parts Department - ext.3 _________________________ Tel. 866-319-1058
Original Message ------------------------------------ Phone Number: 7192829612 Quote Number: 3356724 Email: [email protected] Reason has not bought: Decided to use another company Comments: you guys are great at sending emails and trying to get a sale, but get you on the phone and you are short, rude and not very helpful. Honestly thats why I decided to buy elsewhere. your sales team needs some lessons in customer service and phone manners.
and that's how they treat their customers
