- Report: #961023
Complaint Review: Spark Innovators - Internet
Reported By:
Craig -
new bern, North Carolina, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Spark Innovators
91333 Internet, United States of America
Phone:
866-744-6835
Web:
www.getcafecup.com
Categories:
Business Rating:
(0)
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Spark Innovators getcafecup.com Dishonest Advertising, does not allow you to confirm before you buy Internet
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I saw the ad for the Cafe Cups offer on television. It was a typical as-seen-on-tv commercial where it read you can get 2 for the price of 1 ($9.99)- just pay seperate shipping and handling. It didn't explain how to get the second one very clearly, so I place 2 in my cart. On the website, it has you select a quantity and then enter your billing and shipping info.
It walked me through about 5 screens asking me to add on more stuff or upgrade my order or upgrade the shipping to expedited (because it says typicall shipping takes 3-6 weeks), but I declined all that because I was in no rush nor did I want to upgrade. I chose next and the next thing I knew my order had been placed and it totaled $49.94!! There was no order review screen to tell me exactly what I was getting or paying before it just submitted the order. I knew I would have to pay a shipping charge (which they never claimed what that was ahead of entering your billing info). So now I have to wait & see what happens next as I will keep checking my credit card on line (nothing has shown up yet) & try to call them tomorrow to see if I can cancel the order. I don't even want them now as I am so disgusted as to their practices that they can keep the order now & they can give me my money back. Beware of companies like this that are misleading on their websites & that don't allow you to confirm your purchase before actually buying.
It walked me through about 5 screens asking me to add on more stuff or upgrade my order or upgrade the shipping to expedited (because it says typicall shipping takes 3-6 weeks), but I declined all that because I was in no rush nor did I want to upgrade. I chose next and the next thing I knew my order had been placed and it totaled $49.94!! There was no order review screen to tell me exactly what I was getting or paying before it just submitted the order. I knew I would have to pay a shipping charge (which they never claimed what that was ahead of entering your billing info). So now I have to wait & see what happens next as I will keep checking my credit card on line (nothing has shown up yet) & try to call them tomorrow to see if I can cancel the order. I don't even want them now as I am so disgusted as to their practices that they can keep the order now & they can give me my money back. Beware of companies like this that are misleading on their websites & that don't allow you to confirm your purchase before actually buying.
