Notoriousscrat
Marion,#2UPDATE Employee
Sat, July 25, 2009
This happened once to a customer at our store. One of our managers personally tracked down the discrepancy and got it reversed. Just call customer service and file a dispute. The number will be on the Macy's website. Doing this is far better protection against fraud than harassing the person who fraudulently opened the card and probably gave the wrong address.
Random Joe
Carol Stream,#3Consumer Suggestion
Sun, February 24, 2008
From what I understand, Bighorn18, is that if you have had a Macy's credit card and have not used it in a while, Citibank is sending you a card to replace it. I hope this helps.