- Report: #417321
Complaint Review: Sports Science Research Institute - Better Golf Today - Anderson, Columbia South Carolina
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Author Confirmed
Why?
Sports Science Research Institute - Better Golf Today
3300 N. Main Street, Suite D Anderson, Columbia, 29621 & 29210 South Carolina, U.S.A.
Phone:
864-231-0723
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Sports Science Research Institute - Better Golf Today Better Golf Today will not issue credit refund on returned item as warranted Anderson Columbia South Carolina
I ordered ichamp "spring action" driver from Sports Science Research Institute.
Dr. Benjamin Duvall is Managing Director there. Ad said 30 day, no-risk, 100%
money back guarantee. Price 187.00 plus s/h.
Didn't like the driver, so I got a RA number from them and returned it 12/1/08.
Checked the tracking number and it showed they got it back on 12/3/08.
Got no credit on my credit card. Tried to call Better Golf Today, but got no answer at Customer Service. I send a Fax and a E-Mail to them saying I had
not got my credit and asking them to contact me. No one contacted me.
I've tried to contact them by phone since 1/6/09 and no one answers, not
even a recording.
On 1/21/09, I called the Sales number (800-505-1719) and told them I had
been trying to call Customer Service, but no one would answer. The man
I talked to ask me if it was about a order I had placed. I said no, it was about
a item I had returned, but had not got a refund on.
He took down my information and said he would get it to them and tell them to call me soon as possible. I have not heard from anyone on this matter.
Amanda
Sevierville, Tennessee
U.S.A.
Dr. Benjamin Duvall is Managing Director there. Ad said 30 day, no-risk, 100%
money back guarantee. Price 187.00 plus s/h.
Didn't like the driver, so I got a RA number from them and returned it 12/1/08.
Checked the tracking number and it showed they got it back on 12/3/08.
Got no credit on my credit card. Tried to call Better Golf Today, but got no answer at Customer Service. I send a Fax and a E-Mail to them saying I had
not got my credit and asking them to contact me. No one contacted me.
I've tried to contact them by phone since 1/6/09 and no one answers, not
even a recording.
On 1/21/09, I called the Sales number (800-505-1719) and told them I had
been trying to call Customer Service, but no one would answer. The man
I talked to ask me if it was about a order I had placed. I said no, it was about
a item I had returned, but had not got a refund on.
He took down my information and said he would get it to them and tell them to call me soon as possible. I have not heard from anyone on this matter.
Amanda
Sevierville, Tennessee
U.S.A.
2 Updates & Rebuttals
Amanda
Sevierville,Tennessee,
U.S.A.
Better Golf Today Refund Anderson, SC
#2Author of original report
Sun, March 01, 2009
I filed with my credit card company and they got me a refund. Better Golf Today never did get in touch with me.
Amanda
Sevierville,Tennessee,
U.S.A.
Sports Science Research Institute-Better Golf Today Anderson, SC
#3Author of original report
Sun, February 22, 2009
My Credit card company said they had talked to Better Golf Today and were issuing a credit for the full amount to my card. Unless some other information on the claim comes up from the merchant, they consider the case closed. I never heard from Better Golf Today, it was the credit card company, not them, that got me the credit. I will be more careful in the future when I deside to purchase something from material I get in the mail.
