- Report: #130501
Complaint Review: Sprint Pcs - Fort Collins Colorado
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Author Confirmed
Why?
Sprint Pcs
250 E Harmony Rd Fort Collins, Colorado, U.S.A.
Phone:
970-282-8444
Web:
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Sprint Pcs ripoff, bad customer service, won't honor warranty, sold defective phone, bad company Fort Collins Colorado
I bought a brand new phone from a sprint pcs store in fort collins colorado.
I paid full price for the phone to avoid a contract and I got a one year warrenty on it.
It turned out that that phone was defective and kept dropping calls even while it showed that I had full service. I went back to the store several times and tried to get them to replace the phone but they won't replace it without me signing a 2 year contract even though it is under warranty and I paid full price.
I called to 800 number for sprint and talked with three different reps already and they all told me that the store should not be making me sign a contract since I paid full price and am still under warranty. I did not get any discount when I bought the phone and it is still under warranty therefor I am entitled to a new phone if mine is defective. Also the phone itself is in perfect condition, no scratches at all. All I want is a phone that works. Same brand,
Now I spent four hundred dollars on a defective phone
it is extremely frustrating. If you have any suggestions or tips for me please contact meby using the rebuttal box below.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Adam
greeley, Colorado
U.S.A.
I paid full price for the phone to avoid a contract and I got a one year warrenty on it.
It turned out that that phone was defective and kept dropping calls even while it showed that I had full service. I went back to the store several times and tried to get them to replace the phone but they won't replace it without me signing a 2 year contract even though it is under warranty and I paid full price.
I called to 800 number for sprint and talked with three different reps already and they all told me that the store should not be making me sign a contract since I paid full price and am still under warranty. I did not get any discount when I bought the phone and it is still under warranty therefor I am entitled to a new phone if mine is defective. Also the phone itself is in perfect condition, no scratches at all. All I want is a phone that works. Same brand,
Now I spent four hundred dollars on a defective phone
it is extremely frustrating. If you have any suggestions or tips for me please contact meby using the rebuttal box below.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Adam
greeley, Colorado
U.S.A.
