- Report: #656188
Complaint Review: Sprint - Atlanta Georgia
Reported By:
Richard -
Mount Dora, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sprint
Atlanta, 30348 Georgia, United States of America
Phone:
1-888-211-4727
Web:
www.sprint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sprint decieve me about a sprint aircard was supposed to be unlimited for 59.00 a month Atlanta, Georgia
On August 20th I went to radio shack in leesburg florida to buy a sprint aircard for my computer. I spoke to a young woman there about the card and the costs they sold it as unlimited for 59.00 a month. The card was marketed as a 3 or 4 G unit as well. i took the card home and tryed to install the software and log on. mind you i have been in the computer field for over 30 years. I was unable to log on the net after installing the software multiple times so i called customer service. OMG this went on for a week and i was told the server was down how can that be. I ended up calling customer service over 12 times with no luck of getting it going.
Well finally after a week it started to work and i thought my troubles we over. NO WAY. The card worked intermittantly and was very difficult to deal with. so i ended up with 250.00 worth of charges for one month and called to cancel my account. They flat out told me i had to pay the early disconect fee because i had the card over 30 days. so i tried to return the card to radio shack and they referred me to sprint. So i called sprinta again and told them i was not going to pay the overage charges on the card and the cancellation fee. they told me they would have a supervisor call me back to take care of my issue well the never called me and sent me a bill for 464.51 OMG what thieves these people are. I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency. Sprint you people are a total ripoff SHAME ON YOU I AM A VETERAN TOO
Well finally after a week it started to work and i thought my troubles we over. NO WAY. The card worked intermittantly and was very difficult to deal with. so i ended up with 250.00 worth of charges for one month and called to cancel my account. They flat out told me i had to pay the early disconect fee because i had the card over 30 days. so i tried to return the card to radio shack and they referred me to sprint. So i called sprinta again and told them i was not going to pay the overage charges on the card and the cancellation fee. they told me they would have a supervisor call me back to take care of my issue well the never called me and sent me a bill for 464.51 OMG what thieves these people are. I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency. Sprint you people are a total ripoff SHAME ON YOU I AM A VETERAN TOO
2 Updates & Rebuttals
coast
USA"decieve" really? Who is sprinta?
#2Consumer Comment
Fri, October 29, 2010
30 years computer experience and you never learned to use spell check.
Robert
Irvine,California,
U.S.A.
Okay
#3Consumer Comment
Thu, October 28, 2010
I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency.
- I am just curious. You obviously have an Internet connection as you wrote this report. So what in your job hunting REQUIRES you to take on the extra expense of "mobile" internet?
As to the Air Card. What does your paperwork say? Does it say Unlimited or is there a limit listed?
