- Report: #1390771
Complaint Review: Sprint - Internet
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Author Confirmed
Why?
Sprint
Internet, USA
Web:
www.sprint.com
Categories:
Business Rating:
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Sprint wireless Bad service, bad customer service and bad business practices Internet
So signed up with sprint less than 6 months ago, after being warned NOT to! Service has been horrendous, dropped calls, no service. Now I'm getting late charges...keep in mind I'm on automatic pay!! Tried calling...wait 20 minutes finally connect and GUESS what? DROPPED call!! Spend 2 hours on chat with sprint and they apologize, credit my account ...beg me to give them a second chance! Today I get a call they are shutting off service for non-payment, again let's keep in mind I'm on automatic pay!!! Service is absolutely bottom of the barrel, customer service is completely lacking any service! Sprint is not concerned with customer retention nor customer satisfaction! BEWARE Of sprint! Take your business elsewhere, there best bet is get out of wireless business because they lack all business sense and customer satisfaction is NOT high priority! I filled out necessary paperwork being a veteran and never received discount! Late fees and overdue balances on automatic pay=no sense!! Poor poor business practices!
